The Dialer allows Salesloft users to call prospects from the Salesloft application and their Chrome browser. In addition, the Dialer provides call recording and logs a record of all call activities in Salesloft and your CRM.
In order for your team to use the Dialer, you (or any team admin) must purchase Unlimited Calling modules.
If you would like to acquire a Dialer module, please reach out to your Customer Success Manager.
In this article, we will go over dialer purchasing options and guidelines, including:
The Unlimited Talk and Text North America plan enables Salesloft users to call anywhere in the United States, Canada, and any other region* using the (+1) country code. Calls made with the (+1) country code may have an unlimited call duration. Additional per-minute charges will not be applied to calls made within the phone range.
Things to Note:
- * Other regions include countries within the Caribbean that also use the (+1) country code.
- Restrictions apply in accordance with the Fair Usage Policy.
The Unlimited Talk Europe plan enables Salesloft users to place calls via the Salesloft Dialer to designated European countries. An unlimited amount and length of calls can be placed to these countries, all within the Unlimited Talk flat rate.
Things to Note: Additional per-minute charges will not be applied to calls made within the phone range.
The Unlimited Talk Europe countries in this plan include:
| AUSTRIA | HUNGARY | PORTUGAL |
| BELGIUM | ICELAND | ROMANIA |
| CROATIA | IRELAND | RUSSIA |
| CYPRUS | ITALY | SLOVAKIA |
| CZECH REPUBLIC | LATVIA | SLOVENIA |
| DENMARK | LITHUANIA | SPAIN |
| ESTONIA | LUXEMBOURG | SWEDEN |
| FINLAND | MALTA | SWITZERLAND |
| FRANCE | NETHERLANDS | TURKEY |
| GERMANY | NORWAY | UNITED KINGDOM |
| GREECE | POLAND | VATICAN CITY |
Things to Note
- Restrictions apply in accordance with the Fair Usage Policy.
LocalDial enables you to call prospects from an area code local to them. LocalDial charges break up in the following manner:
New LocalDial numbers (provisioned during the current month)
- $1 each to provision a new LocalDial number (aka, for each area code you call into)
- $1 each for the use of the number during the month
Existing LocalDial numbers (provisioned prior to the current month)
- $1 each for the use of the number during the month
| LocalDial Geography | PRICE per Number per Month |
|---|
| United States | $1 |
| United States - Alaska | $1 |
| Canada & International | $1 |
Things to Note:
- Please contact Support with specific questions regarding International LocalDial.
Pricing is subject to change without prior notification.
The Unlimited LocalDial: U.S. plan enables Salesloft users to dial prospects using Salesloft’s local presence feature throughout all of the United States (including Alaska and Hawaii) without additional monthly charges.
Things to Note
- Unlimited LocalDial currently applies to area codes within the United States only. Canada and other International LocalDial numbers will still comply with the standard LocalDial pricing.
- Restrictions apply in accordance with the Fair Usage Policy.
Salesloft does not charge for call recordings or call recording storage space.
If you cancel your Salesloft team account, we release all of the numbers that are attached to your account.
Phone numbers will be removed from your account and your provisioned list on the 3rd day after account cancellation.
To remove numbers from an individual user (after a departure or for whatever reason), you can remove the number from an assignee. If you would like to remove the number from your list of provisioned numbers, contact support to get rid of the number.
