Pendo Metrics in Clari

In both new business (trial) and renewal opportunities, knowing how many users are actually using your product can give you insights into the health of the opportunity and its likelihood to close. With the Pendo integration, Clari syncs metrics like # Active Users into your opportunity to gauge health. In addition, Pendo, with in app notifications, can also provide NPS surveys, which Clari can also sync to give a score to the health of a renewal opportunity.

Nov 14, 2023
Knowledge

Created Date

10/11/2026, 7:30 AM

Last Published Date

11/14/2023, 12:26 AM

Article

Pendo Metrics in Clari

Overview

Pendo enables customers to have insights into the health of the use of their product. The 2 primary ways they do this are via Product Usage statistics and NPS Surveys. If you’d like to learn more about Pendo, check out their website.

We also have a blog post if you’d like to learn more about just how excited we are to partner with Pendo!

In both new business(trial) and renewal opportunities, knowing how many users are actually using your product can give you insights into the health of the opportunity and its likelihood to close. With the integration, Clari syncs metrics like # Active Users into your opportunity to gauge health. In addition, Pendo, with in app notifications, can also provide NPS surveys, which Clari can also sync to give a score to the health of a renewal opportunity.

Setting up Pendo Metrics in Clari

You’ll find more information on Pendo’s integration with Salesforce HERE. Once Pendo is installed in your Salesforce environment, simply reach out to your Clari CSM to enable the integration.

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Pendo Metrics in Clari

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