For Drift Enterprise customers, Drift supports reporting logs for several of our integrations. In this article, we'll go over what logs/events are supported.
List of Logs Available
*All fields labeled User or Application in the System column can also be found in the Activity Log
| Domain | System | Integration Log - Event Names | How to Get the Log |
| Authentication | SALESFORCE |
- Connection & Disconnection logs
- Failed to refresh access token cause: internally failed to read refresh token
- Failed logins
| Available from Integration settings page. |
| Transaction | SALESFORCE |
- Failed to process event for salesforce
- Couldn't find matching salesforce account, falling back on lead creation
- Successfully updated Salesforce lead
- Successfully updated Salesforce contact
- Couldn't find salesforce account matching email domain " + emailDomain + ", falling back on data enrichment"
- Created Contact in salesforce for email
- Failed creating contact with emails
- Failed creating lead with emails
- Failed to create lead for emails after repair
- Failed to add task
- Failed to add meeting event for email
- Failed to read the account list view description for id
- Unexpected response from Salesforce when looking up account list view description, response
- Failed to querying salesforce when attempting to aggregate account ids.
- Pulling account ids for the following query
| Available from Integration settings page. |
| Policy | SALESFORCE |
| Available from Integration settings page. |
| Authentication | MARKETO |
- Connection log - User successfully connected
- Failed Logins
| Available from Integration settings page. |
| Transaction | MARKETO |
- Disconnection log - User successfully disconnected
- Successfully pushed activity of type to lead with email
- Failed to push activity of type to lead with email
- Successfully updated lead for email
- Failed to update lead for email
- Failed to create lead for email
- Successfully created lead for email
- Failed to fetch activities from Marketo with the following errors
- Failure looking up lead by email
- Failure looking up lead by email
- Failure updating attribute
| Available from Integration settings page. |
| Authentication | USER |
- Password reset
- Log password update
- Log invitation request
- Log user deletion
- Team availability
- User availability
- Failed Logins
| Teammate activity log. |
| Transaction | USER |
- Javascript embed updates (targeting changes)
- Playbook status change
| Teammate activity log. |
| Transaction | 365 |
- Calendar Read API calls including user and token
- Calendar Create API calls including user and token
- Calendar Update API calls including user and token
| Contact Support for availability. |
| Transaction | Bot |
- Bot configuration Changes
| Teammate activity log. |
| Configuration | Application |
- Setting Changes - Notifications
- Setting Changes - Meetings (availability settings)
- Setting Changes - Drift profile
- Setting Changes - Drift Assistant (email reminders)
- Setting Changes - Plans and billing
- Setting Changes - Manage teammates
- Setting Changes - Teams
- Setting Changes - Company details
- Setting Changes - Data privacy
- Setting Changes - Security (SSO, session timeouts)
- Setting Changes - Widget (design, colors, CSS, behavior))
- Setting Changes - Conversations (inbo es, tags, saved replies)
- Setting Changes - Conversation routing
- Integration configuration changes - Office 365 oAuth connect
- Integration configuration changes - Salesforce x (view contact profile) x (view contact profile) x (view contact profile) x (sync data)
- Integration configuration changes - Marketo
| Teammate activity log. |
