Permissions let admins control what users can see and do in Salesloft. You can define a specific set of permissions for each role. The default Admin and User permissions cannot be edited.
When you first visit this page, the Admin and User default roles will be visible. You can change these to display up to any four roles for side-by-side comparison. To view different roles on the permission page, click the role name in the column header and select an alternative role in the dropdown.
You can edit any custom roles by checking or unchecking the box related to that particular object's permissions.
There’s a wide range of permissions available to you in Salesloft. You can pick and choose from any of the permissions listed.
In this article, we will break down the different permissions segments, including:
General Permissions
| Permission Category | Permission Name | Definition | Admin Default | User Default |
| Artificial Intelligence | Manage AI Knowledge Library | Upload, delete, and manage content and access within the AI Knowledge Library. | X | - |
| Automation Rules | Manage Automation Rules | Create, update, delete, and toggle Automation Rules | X | - |
| Dispositions and Sentiments | Manage Dispositions and Sentiments | Create, delete and toggle logging requirement for Dispositions and Sentiments | X | - |
| Fonts | Change Fonts | Change font, font size, and color | X | X |
| Frontend Integrations | Manage Frontend Integrations | Install and uninstall Frontend Integrations | X | - |
| Goal Management | Manage Goals | Can add, edit or remove goals across the platform | X | - |
| Home Dashboard | Configure Actions Dashboard | Ability to configure the home dashboard by resizing and rearranging the panels. | X | X |
| Hot Leads | Manage Hot Leads | Manage the team Hot Leads Settings | X | - |
| Payments | Manage Payments | Manage credit card, dialer funds and cancellations | X | - |
| Plays | Plays: Manage | Users can create, edit, delete, and archive Plays | X | - |
| Roles & Permissions | Manage Roles & Permissions | Create, update, and delete roles; manage permissions | X | - |
| Scheduled Actions | View Scheduled Actions | View the Scheduled Actions Report for members on your team | X | - |
| Single Sign-On | Manage SAML (Single Sign-on) | Configure, test and enable Single Sign On | X | - |
Access Control Permissions
| Permission Category | Permission Name | Definition | Admin Default | User Default |
| Access Control | View All People | View all People in Salesloft, with no access restrictions | X | - |
|
Access Control
| View All Accounts | View all Accounts in Salesloft, with no access restrictions | X | - |
| Access Control | View All Opportunities | View all Opportunities in Salesloft, with no access restrictions | X | - |
| Access Control | Manage All People | Manage all People in Salesloft, with no access restrictions | X | - |
| Access Control | Manage All Accounts | Manage all Accounts in Salesloft, with no access restrictions | X | - |
| Access Control | View All Recordings | View all Recordings in Salesloft, with no access restrictions | X | - |
| Access Control | Set Recording Owner | Ability to change the owner of a Recording | X | - |
Account Management Permissions
| Permission Category | Permission Name | Definition | Admin Default | User Default |
| Account Management | Manage Accounts | Update Accounts | X | X |
| Account Management | Create Accounts | Manually create account records in Salesloft | X | X |
| Account Management | Delete Accounts | Delete Account records in Salesloft | X | X |
| Account Management | Manage Settings for Account Management | Configure Account linking and creating settings | X | - |
| Account Management | Import Accounts from CRM | Import individual Accounts or an entire list into Salesloft | X | X |
| Account Management | Export Accounts | Export Account Records | X | X |
Analytics Permissions
| Permission Category | Permission Name | Definition | Admin Default | User Default |
| Analytics | View Team Analytics | View team analytics, filter by user & everyone | X | X |
| Analytics | Filter by Teammates | Filter analytics by individual teammates and groups | X | - |
| Analytics | Export Team Analytics | Export team analytics information | X | - |
| Analytics | Interpret Analytics | Use AI to interpret reports and dashboards. Requires Generative AI Team Setting | X | X |
| Analytics | Configure team metrics | Configure team analytics metrics | X | - |
Cadences Permissions
| Permission Category | Permission Name | Definition | Admin Default | User Default |
| Cadences | Personal Cadences: Manage | Users can create, edit, delete, archive, tag and run people on their personal Cadences | X | X |
| Cadences | Personal Cadences: Admin | Create, edit, delete, archive and tag People on all personal Cadences | X | - |
| Cadences | Public Cadences: View & Copy Public Cadences | View and copy public personal Cadences | X | X |
| Cadences | Team Cadences: View | View Team Cadences overview | X | - |
| Cadences | Team Cadences: Run | Add, remove, and run People on Team Cadences | X | X |
| Cadences | Team Cadences: Create & Edit | Create and edit Cadences for use by the team | X | - |
| Cadences | Team Cadences: Edit Only | Edit Cadence in use by the team | X | - |
| Cadences | Team Cadences: Tag | Manage tags for Cadences in use by the team | X | - |
| Cadences | Team Cadences: Copy to Team Cadences | Copy Team Cadences to use as another Team Cadence (requires Cadence creation permission) | X | - |
| Cadences | Team Cadences: Copy to Personal Cadences | Copy Team Cadences to use as a personal Cadence (requires Cadence creation permission) | X | - |
| Cadences | Team Cadences: Archive | Remove Team Cadences from list view while retaining data | X | - |
| Cadences | Team Cadences: Delete | Remove Team Cadence from use and delete data | X | - |
| Cadences | Manage Cadence Ownership | Change owners for personal and Team Cadences | X | - |
| Cadences | Remove from All Cadences | Remove People from all Cadences they are currently on, regardless of ownership or assignee | X | X |
| Cadences | Operational Cadences | Allow admins to add People with contact restrictions and DNC to Operational Cadences | X | - |
| Cadences | Override Cadence Enrollment Rules |
Allows admins to bypass the established cadence enrollment rules and manually add prospects to a cadence, even if they do not meet the usual criteria.
| X | - |
Coaching Permissions
| Permission Category | Permission Name | Definition | Admin Default | User Default |
|---|
| Coaching | Coaching View | View coaching navigation item | X | X |
| Coaching | Team View | View coaching team list and select users | X | - |
| Coaching | View Email Content | Allow full email body content viewing for coaching | X | - |
| Coaching | Generative Coaching Insights | Allow AI-generated summaries and explanations of analytics and coaching data | X | X |
Conversation Permissions
| Permission Category | Permission Name | Definition | Admin Default | User Default |
| Conversations | Conversations access | Ability to find and enter the Conversations page | X | X |
| Conversations | Manage Conversation Intelligence | Ability to alter how Conversation Intelligence functions for the team | X | - |
| Conversations | Delete Recordings | Ability to delete recordings within Conversation Intelligence | X | - |
| Conversations | Share Recordings and Clips | Ability to publicly share recordings and clips externally | X | X |
| Conversations | Score Conversations | Ability to evaluate conversations with scorecards | X | X |
| Conversations | Manage Scorecards | Ability to create and edit scorecards | X | - |
| Conversations | Manage Bulk Video Conferencing Integration | Bulk authenticate and manage users across multiple video conferencing platforms | X | - |
| Conversations | Download Conversations | Ability to download recording video, audio, and transcript | X | X |
| Conversations | Edit Recordings | Ability to edit a recording's title, add/edit participants or attendees, and associated records | X | X |
| Conversations | Manage Team Playlists | Ability to edit and delete team playlists | X | X |
| Conversations | Manage Summary & Action Items | Ability to edit Summary & Action Items | X | X |
CRM Permissions
| Permission Category | Permission Name | Definition | Admin Default | User Default |
| CRM | Manage Leads | Create Leads | X | - |
| CRM | Manage Contacts | Create Contacts | X | - |
| CRM | Manage CRM Activity Logs | View and retry failing team activity logs in addition to your personal logs | X | - |
| CRM | Set API Threshold | View and set API threshold value | X | - |
| CRM | Manage CRM Sync Settings | Access and update Team CRM Sync Settings | X | - |
| CRM | Manage Field Configuration | View and edit Salesloft Field Configuration | X | - |
| CRM | Manage Team CRM Sync Logs | View and retry Person, Account, and Opportunity sync logs | X | - |
| CRM | Manage Scheduled Imports | View and manage scheduled imports created by your team | X | - |
| CRM | Manage Salesforce Campaign Sync | View and edit Salesforce Campaign Cadence Settings | X | - |
Deals Permissions
| Permission Category | Permission Name | Definition | Admin Default | User Default |
| Deals | Deals Access | Access to the Deals page (requires license with Deals Access) | X | X |
| Deals | Filter Deals Summary | Filter Deals Summary to Groups and Users | X | - |
| Deals | Manage Forecast Submissions | Can update and edit forecast submissions on behalf of all users | X | - |
| Deals | View Forecasting | Can view the Forecast tab inside Deals | X | - |
| Deals | View Full Forecast Hierarchy | Can view the Full Forecast Hierarchy | X | - |
| Deals | View Deals Analytics | View and Filter Deals Analytics | X | - |
Dialer Permissions
| Permission Category | Permission Name | Definition | Admin Default | User Default |
| Dialer | Manage Settings for Dialer | Provision and assign phone numbers | X | - |
| Dialer | Manage LocalDial | Assign LocalDial users, manage whitelists | X | - |
| Dialer | Manage Recording | Enable or disable recording options and assign users | X | X |
| Dialer | View Team Calls | View Team Calls Overview | X | - |
| Dialer | Manage Messaging | Enable/disable Messaging | X | - |
| Dialer | Manage Twilio Regulatory Bundles | Create Regulatory Bundles and upload Supporting Documents directly to Twilio | X | - |
Live Calls Permissions
| Permission Category | Permission Name | Definition | Admin Default | User Default |
| Live Calls | Coach Live Calls | Listen to live calls and whisper to reps | X | - |
| Live Calls | Manage Live Calls | Manage Live Call Studio | X | - |
Live Web Tracking Permissions
| Permission Category | Permission Name | Definition | Admin Default | User Default |
| Live Web Tracking | Manage Live Website Tracking Settings | Manage Settings | X | - |
| Live Web Tracking | View Live Website Tracking | View Live Website Tracking | X | X |
Meetings Permissions
| Permission Category | Permission Name | Definition | Admin Default | User Default |
| Meetings | Manage Meeting Types | Create, update, and delete team meeting types | X | - |
| Meetings | Manage General and Branding Settings | Create, update, and delete meeting settings | X | - |
People Permissions
| Permission Category | Permission Name | Definition | Admin Default | User Default |
| People | Create People | Manually create People records in Salesloft | X | X |
| People | Manage People | Update fields, tags, and star People records in Salesloft | X | X |
| People | Delete People | Delete People from Salesloft | X | - |
| People | Create People When Lofting | Creates a Person record in Salesloft when Lofting an email. | X | X |
| People | Toggle DNC on People | Mark/unmark People as 'Do Not Contact' | X | X |
| People | Export People | Export People | X | X |
| People | CSV Import | Import People from csv | X | X |
| People | CRM Import | Import People from connected CRM | X | X |
| People | Toggle EU Residents | Mark People as EU Residents | X | - |
| People | Data Enrichment | Automatically update person fields based on email signatures | X | - |
Snippets
| Permission Category | Permission Name | Definition |
Admin Default
| User Default |
| Snippets | View Others Personal Snippets | View personal Snippets owned by other People | X | X |
| Snippets | Manage Others Personal Snippets | Create, edit, delete personal Snippets owned by other People | X | - |
| Snippets | View Team Snippets | View Team Snippets | X | X |
| Snippets | Manage Team Snippets | Create, edit, delete team snippets | X | - |
Tasks
| Permission Category | Permission Name | Definition |
Admin Default
| User Default |
| Tasks | Edit All Tasks | Edit or reassign any user's Task | X | - |
| Tasks | Delete All Tasks | Delete any user's Task | X | - |
| Tasks | Run All Tasks | Run any user's Task | X | - |
Team Management
| Permission Category | Permission Name | Definition | Admin Default | User Default |
| Team Management | Manage Team | Invite and manage team members, groups, and import options. | X | - |
| Team Management | Manage Act on Behalf Setting | Allow user to modify the team wide Act on Behalf settings and notifications. Requires 'Manage Team' permission. | X | - |
| Team Management | Allow Act on Behalf Rights | Gives user the ability to Act on Behalf of any user on the team. Requires 'Manage Team' permission. | X | - |
| Team Management | Manage Audit Reports | Manage and view your teams Audit Reports | X | - |
Templates
| Permission Category | Permission Name | Definition | Admin Default | User Default |
| Templates | View Team Templates | View Team Templates | X | X |
| Templates | Manage Team Templates | Create, update, delete, copy, convert, and archive Team Templates | X | - |