If you see an error that reads "An Error Occurred. Please Try Again, or refresh if the problem persists!" the error message most likely suggests that you need to re-establish a connection with LinkedIn. A team admin can re-establish the connection by turning the LinkedIn Sales Navigator Integration off, then turning it back on.
Things to Note: Only Salesloft users with full admin permissions can access the Salesloft Integrations Settings and re-establish the LinkedIn Sales Navigator connection.
To turn the LinkedIn Sales Navigator off, follow these steps:
- Navigate to your Salesloft Integrations Settings.
- Scroll to the LinkedIn Sales Navigator tile and click the Uninstall button.
- Leave the integration disconnected for a few seconds, then, click the Install button to reconnect the integration.
- Return to LinkedIn and attempt to complete the steps.
If you are still seeing this error message after an admin has re-established the connection, please contact our Support team for further assistance.