In this article, you will learn about all the places where you can use the OmniDialer to make more calls and close more deals. Learn how to use:

1. OmniDialer in Groove

2. OmniDialer from your Email

3. Click to Call from Salesforce

4. Click to Call from any web page

OmniDialer in Groove

Effectively make hundreds of calls while working out of Flows and Actions via the OmniDialer. This is a great way to make bulk calls while working a call block. Work through a call Flow step or call actions from the Actions page and see your OmniDialer automatically pull up the contact or lead without having to do any copying and pasting. Note that the default phone number that will populate will be the primary phone field in Salesforce.

Tip: Block off some time on your calendar and filter your actions page by "calls" to quickly knock out a call block in one go. You can even sort by timezone to catch people at the right time in their day.

Edit Phone Numbers from the Omnidialer that edits the Phone Number Fields in Salesforce in Real Time.

It is widespread when a rep makes cold calls; they have the wrong number for the contact or lead they are calling. When you are calling out of Flows/Actions and want to update the number in your phone while persisting the Action, you can delete the number without removing the Action from the Omnidialer screen. When you add a new number, it will update it to Salesforce in real time.

You can also edit/update phone numbers straight from the drop-down of numbers in Omnidialer. Editing these phone numbers here will update the phone number in the relevant SFDC field in real-time.