How do I log into Clari? And Common Login Errors

How do I log into Clari? And Common Login Errors

Ways to Log In

Depending on your org’s setup, you can log into Clari one of two ways, locally or via SSO.

SSO login > via the Clari App in your org’s IdP provider homepage or app.clari.com/signin 

Local login > app.clari.com/signin using and email and password

Common Login Errors

Error message - “User is not assigned to this application.” or 403  “App Not Assigned”

Resolution - These types of error messages mean that the user has not been assigned access to the Clari App. This can be resolved by reaching out to the org's internal SSO Admin or IT Team and requesting access to the Clari App for the affected user.

Error message - "Account Deactivated"

Resolution - This error message signifies the user being in an "Access Revoked" Account Status. This can be resolved by a Clari Admin regranting access to the affected user in the User Management module in Clari Studio.

For any of the below errors, please contact Clari Support

Error message - 400 “Login Failed”. / “Sorry, it seems like we’ve run into a problem.”