How Do Dialers Sync with Copilot?

Dialers are applications that assist reps in making outbound calls while also recording those interactions. Audio and video.

Note: Copilot does not record your calls, instead we obtain the recording from your dialer and then proceed to transcribe and analyze it.

Here's a list of dialers that Copilot integrates with

To ensure Copilot integrates with dialers seamlessly:
 

• Ensure your email address on Copilot and on the dialer are identical

• Be an admin or have admin access to the dialer to enable sync with Copilot

• Recording must be enabled within the dialer. You'll find this option in the

  dialer settings

• You'll need to be a recording user on Copilot to transcribe and analyze call recordings

• All recording users will need to complete a voice fingerprint