New Salesloft teams
send invites to each user so they gain access to the platform. When an invite is sent, the user receives an email to
accept their Salesloft invitation. Each user will open the email, click
Set Up Your Account, and then follow the prompts to create their Salesloft account and complete the login process.
There are events that could result in an error message when you click
Set Up Your Account. If you click the link to join and receive an error message, try the following methods to finish accepting your Salesloft invite:
- Go directly to the Salesloft Sign In Page attempt to login using your company email address. Click Sign In. If you are able to proceed, your credentials have already been registered and there is no need to accept the invite again. Proceed through the sign in process by following the Single Sign On options or entering your password.
- Have not set a password: If you enter an email address, land on the password page, but you don't remember setting a password (or can't remember your password), click Forgot Password. You can reset the password. Then, sign into that platform using your email and newly created password.
- Ask your team admin to cancel your invite and attempt the send the invite again.
If you are still unable to accept your invite,
Contact Support.