Salesloft mobile allows you to listen to Conversations recordings right from your mobile device. Revisit important moments, review transcripts and AI generated summaries, and make sure you’re fully prepared for what’s next, all from your phone.

In this article, you will learn how to listen to a Conversations recording from Salesloft Mobile. This article includes:

• Before You Listen to a Conversations Recording from Salesloft Mobile
• Listen to a Conversations Recording from Salesloft Mobile Instructions
• Additional Information: Listen to a Conversations Recording from Salesloft Mobile
• Next Steps

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Before You Listen to a Conversations Recording from Salesloft Mobile

Before you can listen to Conversations recordings from Salesloft Mobile, there are some important things you should know:

• Install the Salesloft mobile app on your iOS or Android device.
• Your Salesloft admin must enable the Conversations access permission for your role. This permission allows you to access Conversations recordings.
• Ensure you have a stable wifi connection to play recordings.
• The feature allows you to listen to and watch existing recordings. Recording a new meeting must be initiated from the desktop Salesloft Dialer or a connected video conferencing platform.
• To edit a recording’s details, use the desktop version of Salesloft.

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Listen to a Conversations Recording from Salesloft Mobile Instructions

Reviewing recorded meetings is a great way to catch details you might have missed, or refresh your memory on key points. But when you’re on the go, you don’t have to wait until you’re back at your desk.

To listen to a Conversations recording from Salesloft Mobile, follow these steps:

1. Open Salesloft mobile: Go to the Salesloft mobile app from your iPhone or Android mobile device.
2. Go to a Person or Account page: Click the search icon, then enter the name of a Person or Account. Click the name of your desired Person or Account when it appears. This will open the Person or Account page.
3. Tap on the Recent Conversations section: From the Person or Account page, click the Recent Conversations section.
4. Select a recorded call or meeting: Scroll through the list, then tap your desired recording. The playback screen will open, and the recording will begin to play.

Figure 1: Listen to a Conversations recording from the Recent Conversations page in Salesloft Mobile. 

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Additional Information: Listen to a Conversations Recording from Salesloft Mobile

Available Playback Features

When you listen to a recording, you can:

• Play and Pause: Use the audio player controls to manage playback.
• Read the Transcript: Scroll through a transcript that highlights words as they are spoken.
• Search the Transcript: Look for keywords to find a specific moment in the call.
• View AI Summary: Read the AI-generated summary, key moments, and action items.
• Share the Call: Send a link to the recording using your phone’s share options.
• Add to Playlist: Organize your calls by adding them to a new or existing playlist.

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Next Steps

• Learn how Conversations are captured in Salesloft.