Conversation Adoption Analytics pulls data from your Conversations Recordings to extract and analyze user activity in Conversations. With this data, you can: 

• Ensure users are properly configured. 
• Verify that users are recording meetings as instructed.
• Confirm user behavior post-recording: Users and managers are reviewing, sharing, and collaborating on recordings.

To access Conversation Adoption Analytics, hover over the Analytics section of the top navigation bar. In the dropdown menu, click on Conversation Insights.

In this article, you will learn about Conversation Adoption Analytics. This article includes:

• Key Components of Conversation Insights Analytics
• Additional Information: Conversation Adoption Analytics
• Next Steps

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Key Components of Conversation Adoption Analytics

Conversation Adoption Analytics page is made up of two panels and a report. Let’s walk through each component that makes up Conversation Adoption Analytics.

Conversations Over Time Panel

The Conversations Over Time Panel shows how many conversations have occurred over a given period of time. Using this panel, you can see how often your team is recording meetings that are captured by Conversations - an increase in meetings over time suggests greater adoption.

By default, the Conversations Over Time Panel will show how many Conversations have occurred over the last seven days. Use the filters to adjust the time period you want to view.

From the default view, the dates for the given time period will appear on the bottom (x-axis) of the chart. On the left side of the chart (y-axis), you will see increasing number increments which indicate the number of Conversations.

Figure 1: Example: Conversations Over Time Panel

Conversations Played Panel

The Conversations Played Panel shows how many Conversation Recordings have been played over a given period of time. This panel helps you analyze post-recording behavior and  whether they are sharing meetings or using them in coaching sessions. In other words, the number of Conversations played lets you know how often teams are reviewing their conversations.

By default, the Conversations Over Time Panel will show how many Conversations have occurred over the past month. Use the filters to adjust the time period you want to view.

From the default view, the dates for the given time period will appear on the bottom (x-axis) of the chart. On the left side of the chart (y-axis), you will see increasing number increments which indicate the number of Conversation Recordings that have been played.

Figure 2: Example: Conversations Played Panel

Conversations Adoption Report

While the Conversations Over Time and Conversations Played panels offer quick insights, the Conversations Reports provide all of the data details so you can really dig into the performance of your Conversations.

Within the report, you can view the metrics related to each Conversation. You can learn more about the available metrics inside the Salesloft Metrics Glossary.

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Additional Information: Conversation Adoption Analytics

Metrics Glossary
Create Custom Reports
Filter Salesloft Page Views
Share a Recording

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Next Steps

Check out the Salesloft Metrics Glossary to familiarize yourself with the Conversations Analytics metrics.