The Conversations
Recording Detail Page contains a list of participants included in the recording. This Participant lists is broken down into two sections:
As defined in the
Recordings Panel View article, invitees are the people who were sent a meeting invite. Attendees include the people who attended the actual meeting.
In this article, you will learn how to manage participants from the Recording Details page, including:
As mentioned above, all invitees and attendees will be listed in the Participants panel.
The invitee list will consist of the following items:
- Email addresses
- Contact names: If the email address associated with your calendar has the invitees saved in your email address book, the names of those individuals will appear.
- No invitees: If the bot joins a call without being added to an original invite (in the event of a dialer recording or last-second meeting), no invitees will appear.
The attendee list will consist of the following items:
- Email Addresses
- Contact Names
- Phone Numbers
In the event that a person joins your meeting, but they are not listed in the attendees, add the attendee from the participant panel.
But wait, why didn't the attendee appear in the first place? You know when you join a meeting and you have to enter your name? If someone joins the call and neglects to enter their name or a group of people calls on a conference line, everyone will not be automatically accounted for (the bot isn't that creepy).
To add an attendee, follow these steps:
- Go to the meeting details page.
- From the Participants panel, select the ellipses icon (three dots) in the upper right corner.
- Click Add Attendee.
- In the Add Attendee box, enter the person's name and email address.
- Click Save.
When an attendee is listed, but their information isn't exactly what you would like to see, edit the attendee information. For example, change a listed phone number or email address to the attendees actual name.
To edit an attendee, follow these steps:
- Go to the meeting details page.
- From the Participants panel, select the ellipses icon (three dots) in the upper right corner.
- Click Edit Attendee.
- From the Edit Attendee window, find the attendee you need to update.
- Click Edit.
- The attendee's row will change to text boxes. Type the changes in the text box under name and/or email.
- On the row of the attendee's name, click Save (where the Edit button was preciously).
- Close the Edit Attendee window.