Every seller knows the thrill of a great conversation—the one where everything clicks, objections are handled smoothly, and you feel a step closer to closing the deal. But when things feel a bit off, or you’re not quite sure if you could have done something differently, asking for feedback allows you to receive direct insights into what’s working and what might need refining.

Requesting a conversation score allows you to take a proactive step in refining your skills by soliciting feedback and guidance from your team.

By requesting a score, you can learn from every call and make sure each conversation brings you closer to your goals.

In this article, you will learn how to request a conversation score. This article includes:

• Before you Request a Conversation Score
• Request a Conversation Score
• Additional Information
• Next Steps

Before you Request a Conversation Score

Only users who have the Score Conversations permission can score a conversation. When you go to select a Scorer, only users with this permission will be listed. 

Request a Conversation Score

To request a conversation score, follow these steps:

1. Hover over the Activity tab, then select Conversations. This will direct you to the Conversations Page.

2. Find the Conversation you want scored and click the title. This will open the Conversation Details Page. 

3. Click the Scorecards button in the upper right corner of the page.

4. Select Request Score. The Request Score window will open. 

5. Click the Select Scorer dropdown to choose someone to score the conversation.

6. Click the Select Participant dropdown to choose a participant to score. 

7. Add any comments or details that you would like the scorer to know about the conversation.

8. Hit Send Request.

Additional Information

Once you request a conversation score, the Scorer will receive a Rhythm task and an email notification prompting them to score your conversation.