Billing Plan:
The ABM Welcome Message playbooks is available on all paid FY22 Drift Plans.
In this article, we'll cover:
The ABM Welcome Message allows you to create a personalized welcome message you can use to greet your targeted accounts. Just upload a list of accounts you want to target with a personalized message!
You can access ABM Welcome Message Playbooks by clicking Playbooks > Create Chat Playbook > Bot/Live Chat. Select the audience for the Playbook and then look for the type ABM Welcome Message on the next page.