If you'd like to remove a user from your team, the steps to do so are not super hard! Just make sure you are an admin in your account and perform these simple steps:

1. Head to your Team Settings, there you'll see a list of your current team members in Drift
2. Click on the team member you want to delete and you will be brought to a new page
3. Click "Delete account"
4. Once you hit "Delete" you will have to confirm that you do in fact want to delete that user
5. Make sure you remove the deleted user from any conversation routing rules that they are a part of

There you have it! 

Things to note:

• Conversations that have occurred with deleted users will not be surfaced in reporting. 
• If a user has meetings scheduled through Drift and is then deleted from Drift, their meetings will NOT be automatically cancelled.