In this quick start guide, we'll go over all the suggested steps for a new sales user within Drift. Follow the steps below to get yourself set up in a flash!
- Activate: Open and activate your account via an email received from your admin.
- Upload User Photo + Name: via this page of your account.
- Connect Calendar: Connect via this page of your account, follow this video for more in depth calendar settings.
- Connect Conferencing Links to Meetings: Zoom, Google Meet and Microsoft Teams
- Download Desktop App: via this page here, options for both Mac and Windows.
- Download Mobile App: search for “Drift for Sales” within the App Store.
- Enable Notifications:
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- Within Desktop App, click your user photo/initials in the bottom left corner and then select “Notifications”
- Check off “My Conversations” and “Target account activity on my site”, screenshot here for reference
- Customize sounds + appearance
- Send a test notification
- Configure Drift Profile: via this page here, this acts as virtual business card and can be shared via a link
- Review and Understand the Conversation View: The conversation view is where you'll be doing the bulk of your work. If you'd like to read up on it we suggest checking out this doc here
- Need Additional Help: Check out our Drift Support guide here for details on how to contact our support team.