We know that sometimes you may want to know exactly when a lead you're trying to connect with or nurture is on your site. Drift can send notifications to you when they land on your site so you don't miss a chance to connect!

Here, we'll go over

• How to follow a contact
• How to message them proactively

How to set it up

1. Head to your Contacts view, or click here.
2. Click the contact you'd like to follow, or search for their email in the search box to the right. Click the contact and you'll be taken to the Contact Details page.
3. From there, you'll be able to enroll the contact in a sequence, add or view attributes, and follow them. Click the Follow button and you'll see it change to a success state.

For more on attributes, check out this help doc

From this screen you can also unsubscribe a contact. This button will update the unsubscribed list that email campaigns uses to prevent sending emails to this contact in the future. To enroll your contact in an email campaign please see this doc:

Proactively Messaging Followed Contacts

You'll receive a browser notification when a followed contact is on your site. Clicking it will bring you into Drift and allow you to send a message right to them. 

For more information on the Live View, check out this doc.